Front Office Administrator (Contract) - Premium Aesthetic Clinic
Join our premium aesthetic clinic in Bali as a Front Office Administrator and become the face of our modern, client-focused healthcare experience. We're seeking a professional, detail-oriented individual to manage our front desk operations in Canggu, Ubud, and Seminyak. This is a full-time, contract position offering competitive compensation and growth opportunities in Bali's vibrant healthcare sector.
As a Front Office Administrator, you'll be the first point of contact for our clients, handling appointments, payments, and ensuring a seamless experience from the moment they walk through our doors. You'll work closely with our team of dermatologists, aestheticians, and medical professionals to coordinate appointments, manage patient records, and maintain our clinic's high standards of service.
📋 Tanggung Jawab Pekerjaan
- Manage front desk operations, including appointment scheduling and patient check-ins
- Process payments and handle billing inquiries
- Maintain accurate patient records using our clinic management system (ClinicSoft)
- Coordinate with medical staff to ensure smooth appointment flows
- Handle client inquiries and resolve concerns professionally
- Assist with inventory management for front office supplies
- Maintain a clean, organized, and welcoming front office environment
- Assist with marketing efforts, including promoting special offers and new services
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in front office administration or related roles
- Proven experience in healthcare or customer service environments
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (especially Excel and Outlook)
- Experience with clinic management software is a plus
- Fluency in English and Bahasa Indonesia
- Ability to work in a fast-paced, client-focused environment
🛠️ Keahlian
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